Persons applying must meet all minimum, across the board requirements. Persons applying for this position should have some experience with 12-Step recovery programs.

Duties for the Front Desk Receptionist include:

• Must sign-in/out for every shift and adhere to shift beginning and end times.
• Must adhere to confidentiality laws regarding all former and current treatment residents all times.
• Must maintain a professional, helpful and courteous demeanor at all times when interacting with visitors, clients, callers and staff.
• Must be familiar with the programs offered through Stepping Stone and with enrollment procedures. Assist program applicants by clarifying screening/intake procedures.
• Must be familiar with local community resources and provide clients and callers with appropriate referrals.
• Must screen all calls for staff and take messages when appropriate.
• Must communicate with staff appropriately any calls that may need immediate attention.
• Must follow up promptly with all visitors to ensure that they sign-in and are an approved visitor before they enter the treatment center grounds.
• Must keep the reception area clean and well organized.
  

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Persons applying must meet all minimum, across the board requirements. Persons applying for the Outside Meeting Support Volunteers position must have a clean driving record and complete the required process to drive the residential services van.

Duties for the Outside Meeting Support Volunteers:

• Must sign-in/out for every shift and adhere to shift beginning and end times.
• Must complete a safety checklist before the van leaves the facility.
• Must ensure seat belts are worn by all passengers and that the van is cleaned out after every use.
• Will develop a comprehensive list of recovery meetings and provide a map blast copy including location, estimated time for driving, etc. All recovery meetings on the original list must be approved by the Treatment Program Manager as well as any future additions to the list before the meeting can be attended. (These meeting should strengthen these individuals recovery. Any meeting that primarily focus on relapsing, should be dropped from the list.)
• Will transport residents to and from recovery meetings utilizing the available residential services van.
• Will report issues of concern immediately to staff on duty and log in specific information regarding your concerns.
• Must be willing to return to the facility immediately if resident/s behavior warrants it, report to staff on duty and log in specific information regarding the incident that caused you to return to the facility.
  Must participate in weekly “check-ins” with the Treatment Program Manager.

Persons applying must meet all minimum, across the board requirements. Volunteer support is needed to ensure that 12 Step meetings on-site of the residential facility are operating by AA/NA/CMA, etc. principles. Support is needed to rally outside support to get service commitments for Secretaries and Treasurers for on-site meetings and to help maintain connection with region GSRs.

Duties for the Inside Meeting Support Volunteers:

• Must sign-in/out for every shift and adhere to shift beginning and end times.
• Will check-in weekly to assess what the on-site meeting needs are.
• Will make announcements at outside meetings regarding service commitment needs.
• Will ensure that all meetings that are AA/NA/CMA, etc. are registered with NA/AA central, and are utilizing materials provided by AA/NA central for operating a 12 Step meeting. (This includes having a Secretary and Treasurer with a minimum six month commitment. Keeping a Treasurer report, collecting meeting rents, etc.)
• Will report issues of concern immediately to staff on duty and log in specific information regarding your concerns.

Persons applying must meet all minimum, across the board requirements. Volunteers are needed to provide support for staff on outside activities that support the client’s recovery such as beach trips, museum outings, etc.

Duties for the Social Recreation Activity Volunteers:

• Must sign-in/out for every shift and adhere to shift beginning and end times.
• Will participate in activity planning to ensure appropriate supervision coverage.
• Must be willing to meet at designated outings sites and provide staff supported supervision for clients.
• Will report issues of concern immediately to staff on duty and log in specific information regarding your concerns. (The focus will be on encouraging appropriate behavior and on staying together as a group.)
• Must be willing to follow staff’s direction at all times

Purpose: To assist staff with a variety of administrative functions.

Duties for the Administrative & General Office Volunteer Include:

• Computer skills; Microsoft Word/Excel/Outlook
• Assist with mail merge/letter campaigns
• Data entry into Donor Perfect Program
• Filing correspondence and related materials
• Preparing/sending Thank you letters to donors
• Replying to requests for information via e-mail/phone
• Preparing/sending faxes
• Filing claims in binders
• Filing deposits processed in Quick Books
• Filing Accounts Payable
• Updating Employee Files quarterly – i.e. TB Tests, CPR certifications, I-9
• Operate copy machine
• Distribution of mail
• General clerical skills
  

Persons applying must meet all minimum, across the board requirements. Persons applying for the Outside Meeting Support Volunteers position must have a clean driving record and complete the required process to drive the residential services van, or carry a minimum $100,000 deductible liability on their insurance premium. Duties for the Outside Meeting Support Volunteers:

• Must sign-in/out for every shift and adhere to shift beginning and end times.
• Must complete a safety checklist before the van/car leaves the facility.
• Must ensure seat belts are worn by all passengers and that the van is cleaned out after every use.
• Will transport residents to and from medical appointments, recreational activities, and special events utilizing own transportation the available residential services van.
• Will report issues of concern immediately to staff on duty and log in specific information regarding your concerns.
• Must be willing to return to the facility immediately if resident/s behavior warrants it, report to staff on duty and log in specific information regarding the incident that caused you to return to the facility.
  Must participate in weekly “check-ins” with the Treatment Program Manager.